Please refer to the “Products” page of this Shop site, for the retail price varies for each product and its options (if any).
Please refer to the “Products” page of this Shop site, for the shipping expenses to be borne by the purchase vary for each product and for the different mode of payment. In addition, for any delivery outside Japan, the purchaser shall pay for all additional costs and/or expenses including but not limited to customs if any, depending on the destinations, when receiving the ordered products.
Products already in inventory are to be shipped out within 7 days from the date of receipt of the order. Made-to-order products are to be shipped out within 40-50 days from the date of receipt of the order.
For delivery within Japan, payment method can be chosen from (i) credit card payment, (ii) cash-on-delivery, or (iii) bank transfer, but the "credit card payment" is the only available method for any delivery outside Japan.
Please check the withdrawal policy of your credit card company for any credit card payment.
Your order is finalized when you press the "place your order" button, after which we cannot accept any request for cancellation from you.
Our Return Policy lasts 15 days.
We do not accept any returns or exchanges after 15 days since the day of the item was delivered.
■Return/Exchanges
We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us at [info@marie-jewelry.com] including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.
Please remind that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your exchanged product to reach may vary.
When any of the purchased products is defective, you must contact us through the "Order History" page of this shop site within 3 days from the date of your receipt of the said purchased product, to request the return of the said product.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.